It is fascinating to think about. I think we will still need CRM's, ERP's, HR software, payments software and so on, because these jobs to be done are so important. Maybe an AI helper is the wow factor for these usually clunky experiences, "let the HR system know I am taking PTO on the 23rd, and add it to my personal and team calendar, then send an email to my team."
OpenAI announced recently that it's going to build this kind of capability into their product. They call it 'agents'. If they succeed, there's no reason that Google, and others, won't also build similar functionality into their product.
It is fascinating to think about. I think we will still need CRM's, ERP's, HR software, payments software and so on, because these jobs to be done are so important. Maybe an AI helper is the wow factor for these usually clunky experiences, "let the HR system know I am taking PTO on the 23rd, and add it to my personal and team calendar, then send an email to my team."
OpenAI announced recently that it's going to build this kind of capability into their product. They call it 'agents'. If they succeed, there's no reason that Google, and others, won't also build similar functionality into their product.
Totally agree. Now the enterprise bloatware I use every day, needs to add agents.