spent 20 years slinging Enterprise tech (including at Slack) and think this is 90% accurate; only caveat is that i do think there will be *some* use cases where you get SaaS-y tool style outbreaks, for very bounded functions especially in data-to-action workflows.
for example, CRM databases are still clunky and tbh pretty useless—but Gong and other tools which automate away the data entry facets can be married to ChatBot outputs which are specific actions could flip the traditional CRM model and quickly render it obsolete.
Thanks for the comment. I agree that there will be some successes. But overall I think enterprise adoption will be a lot slower than the ai accelerationists expect.
Awesome article!
Thanks, hope you found it useful.
spent 20 years slinging Enterprise tech (including at Slack) and think this is 90% accurate; only caveat is that i do think there will be *some* use cases where you get SaaS-y tool style outbreaks, for very bounded functions especially in data-to-action workflows.
for example, CRM databases are still clunky and tbh pretty useless—but Gong and other tools which automate away the data entry facets can be married to ChatBot outputs which are specific actions could flip the traditional CRM model and quickly render it obsolete.
Thanks for the comment. I agree that there will be some successes. But overall I think enterprise adoption will be a lot slower than the ai accelerationists expect.
Well articulated article !
I have captured some of it in my analysis across different articles. Sharing it here
Are AI Agents ready for Prime Time
https://open.substack.com/pub/pramodhmallipatna/p/from-automation-to-augmentation-the
Innovations Speed Trap
https://open.substack.com/pub/pramodhmallipatna/p/innovations-speed-trap-ais-adoption
Tokenomics
https://open.substack.com/pub/pramodhmallipatna/p/the-token-economy