Our fans are working on the frontline. They are time-strapped. Current solutions are not available for what they need to do, and their organizations are showing no signs of providing a tool that does the job anytime soon. The fact that we use AI to help do the job they need to be done is more of an afterthought. If there were another way to do the job without AI, our customers wouldn't care.
Our fans are working on the frontline. They are time-strapped. Current solutions are not available for what they need to do, and their organizations are showing no signs of providing a tool that does the job anytime soon. The fact that we use AI to help do the job they need to be done is more of an afterthought. If there were another way to do the job without AI, our customers wouldn't care.
Sounds like your customers fall into the “benefits are more important than features” bucket.
Exactly, they just want it to work; they could care less what goes on behind the scenes to make it work.
Probably true of most business users.