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OpenAI Isn't A SaaS Company. It's a Utility

OpenAI has vast capex needs, which SaaS companies don't

Dave Friedman's avatar
Dave Friedman
Apr 15, 2025
∙ Paid

Most investors, and most commentators, have misunderstood OpenAI. They see a cutting-edge AI company with SaaS-like recurring revenue, exponential user growth, and a sticky developer platform. In short, they think it’s the next Snowflake or Salesforce. That’s a mistake.

In reality, OpenAI increasingly resembles a capital-intensive infrastructure utility.…

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